Delivery

Delivery Policies

• Our delivery teams are dedicated employees of Shofer’s Furniture and not a third party service.
• We offer a courtesy “check-measure” service prior to your purchase with corresponding deposit to assure that the items that you are considering will fit in your home.

Preparing for your delivery

• Our warehouse will contact you when your product is ready for delivery.
• We deliver Tuesday through Saturday; our office staff will arrange a date that works with you.
• We can provide a 1 hour call from our delivery team to assure that you will be home in the event that you have a busy schedule that day.
• Please make sure that someone 18 years of age or older is present at the time of delivery to pay any outstanding balance and sign for the delivery.
• Our trucks are large and require sufficient room to get as close to your door as possible.
• Our delivery teams are not allowed to move existing furniture, nor are they able to disconnect or setup any electrical equipment.
• Safety is very important to us; therefore our team members can not remove their shoes or walk on plastic that has been placed on steps

Weather Policies

• During inclement weather, Shofer’s Furniture will determine whether it is safe for our drivers to make deliveries.
• If we decide during inclement weather that the roads are safe, it is important that you have your driveway and walkway clear so that we may make a safe and successful delivery.

Mattresses

• During the delivery of a mattress set, Shofer’s Furniture can pick up your old mattress for a nominal fee of $60 per set. This arrangement must be made at time of purchase.
• Our delivery teams will not pick up soiled or unsanitary mattresses.